Your designs, photos and images can come from a digital camera, scanner, or the Web.
Any image you plan to use must be saved at
approximately 300-dpi at 100% output size for the very best printing
It’s helpful to know that shrinking an image on a product will
increase its resolution. For example, an image captured at 600 x 900
pixels has 150-dpi at 4” x 6”. However, it can be printed at 300-dpi by
reducing its dimensions on the product to 2” x 3”.
Your photos sent to us must be in the original size and
unedited. Please do not resize, crop or edit your photo in anyway
whatsoever, we will do all that for you.
We ask that you do this to ensure the best quality design for your custom photo gift.
Please keep in mind that the quality of the photo you send to us is very
important. Photos that are blurry, grainy, very low resolution cannot
be repaired and will not print well on your photo gift. But we will do
everything we possibly can to make your photo beautiful.
are unsure about the quality of your photo, feel free to send us a copy
and we will let you know if it is suitable or if you
will need to choose another photo.
Email us anytime with any questions about your picture
Professionally taken photographs must be accompanied by a
copyright release signed by the photographer/photography studio. We
will not work with any professional photographs without this due to
Images from a Digital Camera
If you wish to use images from a digital
camera, before you snap pictures make sure the camera is set at a high
enough resolution to result in 300 DPI at the intended photo print size.
Most cameras have various settings for resolutions. The highest
resolution for your camera depends on how many megapixels it has.
You cannot increase the resolution of a
photo after it is taken, except by reducing its printed dimensions
(after you upload the image). Be careful when cropping a photo after it
is taken. Cropping will reduce the number of pixels in the final image.
Images from a Scanner
Like a digital camera, a scanner must be preset to the proper resolution
before image capture. Many scanners default to 150-dpi (or spi). Set
your scanner’s resolution so that it results in 300-dpi at the image’s
final print size. If your resulting scanned image is smaller than the
recommended size or has less dpi than you need, you should either rescan
your original at a higher resolution, or use the image for a smaller
Images from the Web
Images found on the web are typically at a resolution of 72-dpi. This
resolution is much too low for quality printing. In addition, most
images on the web are protected by copyright laws. For these reasons, we
do not recommend using images from the web.
Aspect ratio is the relationship of an image's width
to height, or its proportions. Digital cameras produce files with an
aspect ratio of 4:3. But many common photo print sizes have a different
aspect ratio. For example, a 4 by 6 print has an aspect ratio of 3:2; an
8 by 10 has an aspect ratio of 5:4.
The aspect ratio of your image can be
determined by dividing the image’s width by its height. If your image’s
aspect ratio is not equal to the aspect ratio of our products, your image may appear stretched or distorted when it is scaled to fit. Of course, the trade off to fix this is that a small part of your image will be cropped to suit.
Original 3:2 Image 8x10 Print (with crop area)
What is resolution? This describes the detail an image holds.
Once you scan an image or take a picture with your digital camera, it
becomes digitized—made up of hundreds of thousands of pixels. Pixels are
nothing more than very tiny coloured squares that you can see if you increase the magnification of any image to
its maximum. Computer monitors generally have a resolution of 72 pixels in an
inch (PPI). A pixel is the smallest element of a digital image. The more
pixels, or “dots,” per inch ("DPI" most common resolution unit), the higher your image resolution will be.
If you try to enlarge a photo that was not taken with a high mega
pixel setting (A mega
pixel is equal to one million pixels), your print may turn out “blocky” or pixilated.
Tips to ensure high-quality photo images
Think ahead: Think about your intentions for your photos
before you shoot them, so you can make sure you are using a MP (megapixel) setting
that is high enough for the size of print you want to produce later.
Set your MP high: It's a good idea to have your camera set at a
much higher MP setting than you initially think you need. That way, you
can crop and enlarge any photo without a loss of quality.
* Most images
prepared for upload should be 300 dpi at 100% of the final print size. Higher resolution means a more detailed image, and also larger file and longer upload time.
Though digital pictures come in a variety of file formats, most of the
pictures on your computer probably use the common JPEG format. Most
digital cameras save pictures in the JPEG format to maintain good visual
quality without creating large files.
The file size. The amount of
space a picture takes up on your computer and how long it takes to
e‑mail is determined by the picture's file size. Though more pixels
often means a larger file size, the picture's file type (JPEG or TIFF,
for example) usually has more to do with file size. A picture saved
using TIFF will be much larger than the same picture saved using JPEG.
This is because JPEG pictures can be compressed, which makes the file
smaller at the cost of slightly lower visual quality. If the picture is
not already a JPEG, you can usually save a significant amount of space
by saving the file as a JPEG, and then deleting the original TIFF
version from your computer.
We support a variety of file formats for uploaded designs.
Adobe Acrobat Document (*.pdf)
Adobe Illustrator Artwork (*.ai)
Adobe Photoshop Image (*.psd) (recommended)
Bitmap Image (*.bmp)
CorelDRAW Image (*.cdr,*.clk)
GIF Image (*.gif)
JPEG Image (*.jpg,*.jpeg) (recommended)
Microsoft Publisher 2003 Document (*.pub)
Microsoft Word 2003 Document (*.doc,*.docx)
PCX Image Document (*.pcx)
PICT Image (*.pic,*.pict,*.pct)
PNG Image (*.png)
PostScript File (*.ps)
Windows Enhanced Metafile (*.emf)
Windows Metafile (*.wmf)